Agenda item
Quarter 4 Housing Performance Report (2021/2022)
Minutes:
Councillor Una
O’Halloran, Executive Member of Homes and Communities and
Maxine Holdsworth, Corporate Director of Homes and Neighbourhood
was present and outlined the report
The following points were highlighted:
The Executive Member acknowledged the number of new council homes
being built was behind schedule, noting that this has been due to
external commercial pressures including the rise in steel prices
resulting from the war in Ukraine
With regards to rent arrears as
a proportion of the rent roll of properties managed by Partners,
which is off target, meeting was advised that it is monitored
closely as many of these properties have just been brought back
in-house in April 2022. In comparison,
the Executive Member welcomed the efforts of Islington’s
Income Recovery Team, that despite the impacts of the pandemic and
the roll out of the universal credit, rent arrears as a proportion
of the rent roll are at its lowest. Meeting was advised that the
council has provided support for its tenants in alleviating their
cost of living
in areas such as council tax
Meeting was informed that some new councillors went on a site visit with Councillor Ward to view the new build homes and commented positively about the high quality council homes.
The Corporate Director welcomed the high fixed time repairs rate, acknowledging that it was lower in comparison to the repairs carried out during the covid period which were primarily emergency repairs and urgent.
In response to the question of number of households in nightly booked temporary accommodation which is behind target and whether Council tracks those who do not have recourse to public funds, the Executive Member assured the meeting that the Council documents all cases and can share information and data with the committee if required. The Executive Member wanted the Council to recognise the efforts of the team at 222 upper street who do a remarkable job, noting that despite covid and its impact, the Council was still able to target those who could not access public funds
With regards to the developers decision to withdraw from the development of the site building at Wellington news, the Corporate Director acknowledged that property is owned by the Ministry of Justice, that the council’s planning department is clear via its polices and criteria on social housing, which is clear to developers in the borough.
On the suggestion of including other KPI’s to the quarterly reports, for example the number of repairs, the response times, and emergency responses, meeting was reminded that some of the issues were presented to committee at the last meeting when members scrutinised the Triage System.
With other KPI requests, ie data about private renters and the number
of people intentionally homeless and net zero targets, the meeting
was advised that some of this can be presented to committee as
briefings after which members can decide whether more information
is required.
The Corporate Director advised that in light of the forthcoming inspection by the Social Housing Regulator, officers would want to propose with the permission of the Chair a new indicator around resident satisfaction with capital works on estates.
In response to the
Chair’s suggestion about officers amending the terminology used in
the quarterly reports, such as ‘better or worse’, the
Corporate Director stated that options will be presented to the
Chair on how data is to reported so that it is easy for members to
understand and also to note the present position and the
trend.
Supporting documents: