Decision details
Report in Public by the Local Government and Social Care Ombudsman: Investigation into Stage 2 of the Corporate Complaints Procedure
Decision Maker: Executive
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: Yes
Decision:
The report was amended on submission as follows:
Replace “paragraph 3.4” in recommendation 2.1(c) and “paragraph 3.5” in recommendation 2.1(d) both with "paragraph 3.6”
AGREED recommendations, as amended.
Reasons for the decision – as detailed in the report
Other options considered – none
Conflicts of interest / dispensations granted – none
Publication date: 22/06/2023
Date of decision: 22/06/2023
Decided at meeting: 22/06/2023 - Executive
Effective from: 28/06/2023
Accompanying Documents: