Skip to content

Issue - meetings

Ombudsman Public Interest Report

Meeting: 22/06/2023 - Executive (Item 128)

128 Report in Public by the Local Government and Social Care Ombudsman: Investigation into Stage 2 of the Corporate Complaints Procedure pdf icon PDF 261 KB

Decision:

The report was amended on submission as follows:

 

Replace “paragraph 3.4” in recommendation 2.1(c) and “paragraph 3.5” in recommendation 2.1(d) both with "paragraph 3.6”

 

AGREED recommendations, as amended.

 

Reasons for the decision – as detailed in the report

Other options considered – none

Conflicts of interest / dispensations granted – none

Minutes:

The report was amended on submission as follows:

 

Replace “paragraph 3.4” in recommendation 2.1(c) and “paragraph 3.5” in recommendation 2.1(d) both with "paragraph 3.6”

 

RESOLVED:

(a) To note the following:

(i) the contents of the report of the Interim Director of Law and Governance and the

Local Government & Social Care Ombudsman’s (LGSCO) public report dated 2 May 2023 and its recommendations, as set out in Appendix 1 to the report.

(ii) the requirement for the public report to be considered in full by the Executive in accordance with the Local Government Act 1974.

(iii) the agreed remedial actions already taken by officers in response to the LGSCO’s recommendations and detailed in paragraph 3.6 of the report.

(b) To note and approve the proposal to progress the completion of those agreed remedial actions which are yet to be completed by officers and detailed in paragraph 3.6 of the report.

 

Reasons for the decision In accordance with the Local Government Act 1974, there was a requirement for the public report to be considered by the Council’s Executive.

Other options considered – none

Conflicts of interest / dispensations granted – none